Contact Us

Sysmex America, Inc.

One Nelson C. White Parkway

Mundelein, IL 60060


Sysmex Canada, Inc.

5045 Orbitor Drive

Building 9, Suite 401

Mississauga, ON L4W 4Y4

Thank you for your interest in Sysmex.   For inquiries, please select the option below that most closely matches the subject of your inquiry.

Function	Contact
Customer Service - U.S.	1-800-462-1262
Customer Service - Canada	1-888-479-7639
Technical Assistance Center (TAC) - U.S. (customer calls for all applications and instrument system performance issues)	Primary 1-888-8 SYSMEX (1-888-879-7639) 24 x 7 including holidays   Secondary 1-800-3 SYSMEX (1-800-379-7639) Select Option #4 (Technical Assistance)
Technical Assistance Center - Canada	1-888-679-7639
pocH-100i Technical Assistance Center (pocHi TAC) for U.S. and Canada (customer calls for applications and instrument performance issues)	1-866-8-SYSMEX (1-866-879-7639) 7 AM - 7 PM CST M-F, non-holiday
Service Operations (service contracts, logistics and support of field service) for U.S.	1-800-3 SYSMEX (1-800-379-7639) Select option #2 and extension #5101 (regarding service contracts)
Sales and Marketing - U.S.	1-866-7 SYSMEX (1-866-779-7639)
Sales and Marketing - Canada
Dade Behring Technical Assistance Center (Sysmex Coagulation Product Line)	1-800-242-3233

 

Contact	Link
Sales	Sales Contact Form
Marketing	communications@sysmex.com
Customer Resource Center	crc@sysmex.com