Sysmex America to Standardize Hematology for Sutter Health

2008/11/18

Media Contact: Tammy Kutz, Manager, Media & Events
   Sysmex America, Inc.
   kutzt@sysmex.com

Mundelein, IL, November 18, 2008 – Sysmex America, Inc. today announced a five-year service agreement with Sutter Health, a not-for-profit network of physicians, hospitals and other health care service providers in Northern California, to help the network standardize hematology instruments, reagents, training, services and support within Sutter’s 25 hospitals and nine medical foundations. Sutter said its contract decision was based on Sysmex instrument reliability, ease-of-use, enhanced patient data and pricing.

“Across our Sutter Health network, we’re adapting and improving our services to advance community access to quality care. Our decision to partner with Sysmex America for our hematology standardization needs was a methodical one based on value criteria, site visits and financial impact studies, among other considerations. The known reliability of the instruments made Sysmex America a logical choice,” said Ronald Workman, MD, Vice President of Pathology and Laboratory Medicine for Sutter Health.

Professional recommendations from a clinical laboratory work group consisting of Sutter technologists, administrative directors and pathologists contributed to the network’s decision.

“It is with a great sense of pride that Sysmex America partners with one of the country’s premier integrated health delivery networks Sutter Health. As a company, we welcome the opportunity to demonstrate the performance and reliability of our hematology instruments.  Our team of professionals also looks forward to providing their world-class support and service as Sutter continues to enhance the health and well-being of the more than 100 communities it serves,” said John Kershaw, President, Sysmex America, Inc. 

Sysmex hematology analyzers have been ranked the best in the industry for system performance and reliability for nine consecutive years, according to the annual IMV ServiceTrak™ customer satisfaction survey. Survey respondents included department supervisors, lab managers, technologists and senior technologists chosen at random from hospitals of varying size from across the country.

About Sysmex America, Inc.
Sysmex America, Inc., the U.S. headquarters of Sysmex Corporation (Kobe, Japan), is a world leader in clinical laboratory systemization and solutions, including clinical diagnostics, automation and information systems.  Serving customers for over 40 years, Sysmex focuses on extending the boundaries of diagnostic science while providing the management information tools that make a real difference in clinical and operational results for people worldwide.  For more information about Sysmex, please visit www.sysmex.com/usa.

About Sutter Health
Serving patients and their families in more than 100 Northern California cities and towns, Sutter Health doctors, hospitals and other health care service providers join resources and share expertise to advance health care quality and access. The Sutter Medical Network includes many of California’s top-performing, highest quality physician organizations as measured annually by the Integrated Healthcare Organization. Sutter-affiliated hospitals are regional leaders in cardiac care, women’s and children’s services, cancer care, orthopedics and advanced patient safety technology. For more information visit sutterhealth.org.