Contact Us
Contact Us
Sysmex America, Inc.
One Nelson C. White Parkway
Mundelein, IL 60060
Sysmex Canada, Inc.
5045 Orbitor Drive
Building 9, Suite 401
Mississauga, ON L4W 4Y4
Thank you for your interest in Sysmex. For inquiries, please select the option below that most closely matches the subject of your inquiry.
Function Contact Customer Service - U.S. 1-800-462-1262
Customer Service - Canada 1-888-479-7639
Technical Assistance Center (TAC) - U.S.
(customer calls for all applications and instrument system performance issues)Primary
1-888-8 SYSMEX
(1-888-879-7639)
24 x 7 including holidays
Secondary
1-800-3 SYSMEX
(1-800-379-7639)
Select Option #4
(Technical Assistance)Technical Assistance Center - Canada
1-888-679-7639
Technical Support (field service engineer and technical support)
pocH-100i Technical Assistance Center (pocHi TAC) for U.S. and Canada
(customer calls for applications and instrument performance issues)1-866-8-SYSMEX
(1-866-879-7639)
7 AM - 5 PM CST
M-F, non-holidayService Operations (service contracts, logistics and support of field service) for U.S. 1-800-3 SYSMEX
(1-800-379-7639)
Select option #2 and extension #5101
(regarding service contracts)Parts for U.S.
1-800-3 SYSMEX
(1-800-379-7639)
Select option #1, and #3 (place a parts order)Sales and Marketing - U.S.
1-866-7 SYSMEX
(1-866-779-7639)
Sales and Marketing - Canada
1-905-366-7900
Dade Behring Technical Assistance Center
(Sysmex Coagulation Product Line)1-800-242-3233
Contact Link Sales Sales Contact Form Marketing communications@sysmex.com Technical Services techassist@sysmex.com Customer Resource Center crc@sysmex.com Technical Information techassist@sysmex.com Human Resources hr@sysmex.com Accounting/Finance acctfin@sysmex.com Quality Assurance QA@sysmex.com Website Feedback webmaster@sysmex.com
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