Contact Directory
Helping You
Customer Service
1-888-879-7639 or 1-847-367-3503
Monday - Friday 7am to 7pm CST
Canadian Customer Service
1-888-679-7639
canadacustomerservice@sysmex.com
Monday - Friday 8:30am to 5pm EST
Brazilian Customer Service - Direct Sales
0800-892-3061
Monday - Friday 8:30am to 5pm
Brazilian Customer Service - Distributors only
+55 (41) 3180-821
Accounts Receivable & Collections
1-888-879-7639
Monday - Friday 8:30am - 5:00pm CST
Helping Your Lab
Technical Assistance Center (TAC)
Telephone: 1-888-879-7639
Create a Help Me ticket in the Customer Resource Center (CRC)
Hours: Available 24/7 including holidays
Canada
Telephone: 1-888-679-7639
Create a Help Me ticket in the Customer Resource Center (CRC)
Hours: Available 24/7 including hoildays
Brazil
Telephone: 0800 - 892 3061
Chile
Telephone: 1888 0020-1455 / 2 2938-2037
Columbia
Telephone: 01 800 518-9234 / 508-6878
Email: tac-latam@sysmex.com
México
Telephone: 01 800 880-4529 / 8880-8056
Email: tac-latam@sysmex.com
pocH-100i Technical Assistance Center (TAC)
1-888-879-7639 or 1-847-367-3503
Available Monday - Friday 7am to 7pm CST
Canada
1-888-679-7639
Available Monday - Friday 7am to 7pm CST
XW Service Center (USA & Canada)
1-800-779-7639
Hours
Available 7am - 7pm CST Monday - Friday; excluding holidays
Other Helpful Resources
Sales Inquiries
888-8SYSMEX or 1-888-879-7639
Canada
888-6SYSMEX or 888-679-7639
Brazil
0800 - 892 3061
Latin America locations (outside Brazil):
General Inquiries
888-8SYSMEX or 1-888-879-7639
Canada
888-6SYSMEX or 888-679-7639
LATAM
Job Inquires: recruitment@sysmex.com.br
Marketing Inquires: marketinglatinamerica@sysmex.com
Brazil
+55 (41) 2104 1314
Direct Sales: atendimento@sysmex.com
Brazil Distributors: distribuidores@sysmex.com
Production of reagents
Rua Joaquim Nabuco, 615 - Bairro Cidade Jardim
São José dos Pinhais / PR - Brazil - CEP: 83040-210
Chile
+56 (2) 2940-2369
Sysmex Chile SpA.
Badajoz 45, oficina 1701, Torre B
Las Condes, C.P. 756 0941, Santiago, Chile
Columbia
+57 1 634-1500
Sysmex Colombia S.A.S.
Carrera 11 No. 79-35 Piso 9
Bogotá D.C. 110221, Colombia.
Mexico
+52 (55) 3600-7106
Sysmex Diagnósticos México S. de R.L. de C.V.
Paseo de la Reforma # 250 esq. Niza, Piso 8
Colonia Juárez, México, D.F.