Contact Directory

US Customer Service
Telephone: 1-888-879-7639 or 1-847-367-3503
Email: customerservice@sysmex.com
Hours: Monday – Friday, 07:00 am to 07:00 pm CST

USA Accounts Receivable & Collections
Telephone: 1-888-879-7639
Email: collections@sysmex.com
Hours: Monday – Friday, 08:30 am - 05:00 pm CST

Canadian Customer Service
Telephone: 1-888-679-7639
Email: canadacustomerservice@sysmex.com
Hours: Monday – Friday, 08:30 am to 05:00 pm EST

Brazilian Customer Service
Telephone: 0800-892-3061
Email: atendimento@sysmex.com
Hours: Monday – Friday, 08:00 am to 05:00 pm (local time)

Brazilian Customer Service - exclusive for Distributors
Telephone: +55 41-3180-0821
Email: distribuidor@sysmex.com
Hours: Monday – Friday, 08:00 am to 05:00 pm (local time)

Chilean Customer Service
Telephone: 1 888-0020-1455
Email: ventaschile@sysmex.com
Hours: Monday – Friday, 08:00 am to 05:00 pm (local time)

Chilean Customer Service - exclusive for Distributors
Telephone: +55 41-3180-0821
Email: latamorders@sysmex.com
Hours: Monday – Friday, 08:00 am to 05:00 pm (local time)

Colombian Customer Service
Telephone: 01 800-518-9234 / 601-508-6878
Email: ventascol@sysmex.com
Hours: Monday – Friday, 08:00 am to 05:00 pm (local time)

Colombia Customer Service - exclusive for Distributors
Telephone: +55 41-3180-0821
Email: latamorders@sysmex.com
Hours: Monday – Friday, 08:00 am to 05:00 pm (local time)

Mexican Customer Service
Telephone: 01 800-888-4529
Email: ventasmexico@sysmex.com
Hours: Monday – Friday, 08:00 am to 05:00 pm (local time)

Mexican Customer Service - exclusive for Distributors
Telephone: +55 41-3180-0821
Email: latamorders@sysmex.com
Hours: Monday – Friday, 08:00 am to 5:00 pm (local time)

USA
Telephone: 1-888-879-7639
Create a Help Me ticket in the Customer Resource Center (CRC)
Hours: Available 24/7 (including holidays)

Canada
Telephone: 1-888-679-7639
Create a Help Me ticket in the Customer Resource Center (CRC)
Hours: Available 24/7 (including holidays)

Brazil
Telephone: 0800-892-3061
Email: tacbrazil@sysmex.com
Hours: Available 24/7 (including holidays)

Chile
Telephone: 1888-0020-1455 / 2 2938-2037
Email: tac-latam@sysmex.com
Hours: Available 24/7 (including holidays)

Colombia
Telephone: 01 800-518-9234 / 1-508-6878
Email: tac-latam@sysmex.com
Hours: Available 24/7 (including holidays)

México
Telephone: 01 800-880-4529 / 558-8880-8056
Email: tac-latam@sysmex.com
Hours: Available 24/7 (including holidays)

USA
Telephone: 1-888-879-7639 or 1-847-367-3503
Hours: Monday – Friday, 07:00 am to 07:00 pm CST

Canada
Telephone: 1-888-679-7639
Hours: Monday – Friday, 07:00 am to 07:00 pm CST

USA & Canada
Telephone:1-800-779-7639
Email: XWServicecenter@sysmex.com
Hours: Monday – Friday, 07:00 am – 07:00 pm CST (excluding holidays)

USA
Telephone: 888-8SYSMEX or 1-888-879-7639

Canada
Telephone: 888-6SYSMEX or 888-679-7639

Brazil
Telephone: 0800-892-3061

USA
Telephone: 888-8SYSMEX or 1-888-879-7639
Email: communications@sysmex.com

Canada
Telephone: 888-6SYSMEX or 888-679-7639
Email: communications@sysmex.com

Brazil and LATAM
Email: marketinglatinamerica@sysmex.com