Welcome to Sysmex Customer Service

We demonstrate our dedication to you by delivering solutions with a sense of goodwill, individual pride and in accordance with the Sysmex Way.  We strive to meet needs with innovative departmental strategies and knowledgeable, qualified Customer Service Representatives who are here to listen and answer questions.

 Contact Us:

For US Customer Service, call 1-888-879-7639 or 1-847-367-3503
Available Monday - Friday 7 am to 7 pm CST 
For Canadian Customer Service, call 1-888-679-7639
Available Monday - Friday 8:30 am to 5 pm CST
For the Technical Assistance Center (TAC), call 1-888-879-7639 or 1-847-367-3503
Available 24/7 including holidays. For Canada call 1-888-679-7639.
For the pocH-100i Technical Assistance Center (TAC), call 1-888-879-7639 or 1-847-367-3503
Available Monday - Friday 7 am to 7 pm CST​
  • For Accounts Receivable and Collections, call 1-888-879-7639 or email collections@sysmex.com​
    Available Monday - Friday 8:30 am - 5:00 pm  CST​​​

Customer Service Reps By Region:  In order to best serve our customer base, Sysmex Customer Service is divided by regions.  Click here to find contact e-mail addresses and fax numbers for Customer Service Representatives.


Order Tracking:  Click here to track your product order.


Customer Service FAQ's:  Click here for answers to frequently asked questions regarding Sysmex Customer Service.

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