SAI Corporate Locations

Sysmex America, Inc. Sysmex Reagents, America Sysmex Center for Learning Sysmex Canada
577 Aptakisic Road Two Sysmex Way             1011 Woodlands Parkway            ​5700 Explorer Drive Suite 200
Lincolnshire, IL 60069 Mundelein, IL 60060 Vernon Hills, IL 60061 Mississauga, Ontario, L4W 0C6​

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Helping You
Customer Service

US: 1-8​88-8SYSMEX (1-888-879-7639)
or 1-847-367-3503
        7 am - 7 pm CST, Monday - Friday

Canada: 1-888-6SYSMEX (1-888-679-7639)
8:30 am - 5:00 pm EST, Monday - Friday

For Regional Customer Service contacts, click here.
Accounts Receivable​ & Collections
Email us at:
Customer Resource Center (CRC)
Email us at:
To learn about CRC, click here.


Helping Your Lab
Technical Assistance Center (TAC) and Insight
US: 1-888-8SYSMEX (1-888-879-7639)
or 1-847-367-3503
24/7 including holidays
Canada: 1-888-679-7639
To learn about TAC, click here.


Sysmex pocH-100i™ TAC
US: 1-888-8SYSMEX (1-888-879-7639)
or 1-847-367-3503
24/7 including holidays
Canada: 1-888-679-7639​
To learn about pocH-100i™TAC, click here.

XW Service Center
US: 1-800-779-7639
(7 am - 7 pm CT, Monday - Friday;
excluding holidays)
Other Helpful Resources
Sales Inquiries
For US
1-866-8SYSMEX (1-866-879-7639)
To contact sales, click here.
For Canada
1-888-6SYSMEX (1-888-679-7639)

For sales inquiries outside of the US and Canada, please click here.  You will be redirected to the Sysmex global page. Please contact the Sysmex office in your region.


General Inquiries
US: 1-800-3SYSMEX (1-800-379-7639)
or 1-847-367-3500
Canada: 905-336-7900
Email us at ​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​


Media Inquiries
Sysmex Media Relations


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