SAI Corporate Locations

Sysmex America, Inc. Sysmex Reagents, America Sysmex Center for Learning Sysmex Canada
577 Aptakisic Road
Lincolnshire, IL 60069
Two Sysmex Way
Mundelein, IL 60060
1011 Woodlands Parkway
Vernon Hills, IL 60061
5700 Explorer Drive Suite 200
Mississauga, Ontario, L4W 0C6
Helping You
Customer Service

US: 1-8​88-8SYSMEX
or 1-224-543-9500
 7 am - 7 pm CST
Monday - Friday

Canada: 1-888-6SYSMEX
8:30 am - 5:00 pm EST
Monday - Friday

For Regional Customer Service
contacts, click here.
Accounts Receivable​ & Collections
Email us at:
Customer Resource Center (CRC)
Email us at:
To learn about CRC, click here.


Helping Your Lab
Technical Assistance
Center (TAC) and Insight
US: 1-888-8SYSMEX
or 1-847-367-3503
24/7 including holidays
Canada: 1-888-679-7639
To learn about TAC, click here.


Sysmex pocH-100i™ TAC
US: 1-888-8SYSMEX
or 1-847-367-3503
24/7 including holidays
Canada: 1-888-679-7639​
To learn about pocH-100i™TAC, click here.

XW Service Center
US: 1-800-779-7639
7am - 7pm CT
Monday - Friday;
excluding holidays
Other Helpful Resources
Sales Inquiries
For US
US: 1-8​88-8SYSMEX
To contact sales, click here.
For Canada

For sales inquiries outside of the US and Canada, please click here.  You will be redirected to the Sysmex global page. Please contact the Sysmex office in your region.


General Inquiries
US: 1-800-3SYSMEX
or 1-224-543-9500
Canada: 1-905-366-7900
Email us


Media Inquiries
Sysmex Media Relations

​ ​

© Copyright Sysmex
This website uses cookies to improve your experience and to help show content that is more relevant to your interests. By using this site, you agree to the use of cookies by Sysmex and our partners as described in our cookie policy found in our privacy statement.