SAI Corporate Locations

Sysmex America, Inc.	Sysmex Reagents, America	Sysmex Center for Learning	Sysmex Canada
577 Aptakisic Road	Two Sysmex Way	1101 Woodlands Parkway	5700 Explorer Drive Suite 200
Lincolnshire, IL 60069	Mundelein, IL 60060	Vernon Hills, IL 60061	Mississauga, Ontario, L4W 0C6

Helping You

Customer Service

US: 1-888-8SYSMEX (1-888-879-7639)

or 1-847-367-3503

7 am - 7 pm CST, Monday - Friday

Canada: 1-888-6SYSMEX (1-888-679-7639)
8:30 am - 5:00 pm EST, Monday - Friday

For Regional Customer Service contacts, click here.

Accounts Receivable & Collections

Email us at: collections@sysmex.com

Customer Resource Center (CRC)

Email us at:

To learn about CRC, click here.

Helping Your Lab

Technical Assistance Center (TAC) and Insight™

US: 1-888-8SYSMEX (1-888-879-7639)

or 1-847-367-3503

24/7 including holidays

Canada: 1-888-679-7639

To learn about TAC, click here.

Sysmex pocH-100i™ TAC

US: 1-888-8SYSMEX (1-888-879-7639)

or 1-847-367-3503

24/7 including holidays

Canada: 1-888-679-7639

To learn about pocH-100i™TAC, click here.

XW Service Center

US: 1-800-779-7639

(7 am - 7 pm CT, Monday - Friday;

excluding holidays)

XWServicecenter@sysmex.com

Other Helpful Resources

Sales Inquiries

For US

1-866-7SYSMEX (1-866-879-7639)

To contact sales, click here.
For Canada
1-888-6SYSMEX (1-888-679-7639)

For sales inquiries outside of the US and Canada, please click here. You will be redirected to the Sysmex global page. Please contact the Sysmex office in your region.

General Inquiries

US: 1-800-3SYSMEX (1-800-379-7639)

or 1-847-367-3500
Canada: 905-336-7900

Email us at communications@sysmex.com

Media Inquiries

Sysmex Media Relations
mediarelations@sysmex.com

224-543-9500