XW™-100 User Support

The Right Fit for Your Practice

The CLIA-waived XW-100 is simple to use, has a low risk of providing erroneous results, and can be operated without extensive training by using the information provided here.


  • About the XW-100

    Clinical & Operational Benefits of the XW-100

    View short videos about how the XW-100 can help in your clinical practice
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  • XW-100 Intended use

    Intended Use of the XW-100 in Practice

    Learn about the intended use and clinical contraindication for the XW-100
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  • XW-100 User Guides

    Quick Guides & Instructions for Use

    View the full Instructions for Use manual and reference guides for performing operations
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  • XW-100 How-to Videos

    Instructional Micro-learning Videos

    Watch short videos showing basic operation and maintenance procedures
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  • XW-100 results and flagging

    Normal, abnormal and suppressed results

    Clia-waived means the XW-100 is simple to use but also protects from inaccurate results.
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  • XW-100 Quality Control

    QC Guidelines and Video Demonstration

    Learn about QC analysis on the XW-100 and how it helps ensure quality results
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  • XW-100 SDS sheets

    Safety Data Sheets & Reagent Information

    Access safety data sheets for the XW-100 reagents and learn about proper use
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  • XW-100 Connecting to the internet

    Connection Information

    Download instructions for securely connecting to your XW-100 to the Sysmex server
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  • XW-100 regulatory documents

    510(k) & CLIA Waiver Approval

    Download the XW-100 regulatory documents for inspection readiness
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  • XW-100 contact us

    Contact Information for XW-100 Support

    Access contact information for the XW-100 Service Center and support specialists
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