Contact Directory
Melville, NY, 11747
Henry Schein, Inc., is the world's largest provider of healthcare products and services to office-based dental, animal health and medical practitioners. The Company also serves dental laboratories, government and institutional healthcare clinics and other alternate care sites. A Fortune 500® Company and a member of the NASDAQ 100® Index, Henry Schein employs more than 16,000 Team Schein Members and serves more than 800,000 customers. The Company offers a comprehensive selection of products and services, including value-added solutions for operating efficient practices and delivering high-quality care.
Website: http://www.henryschein.com
Richmond, VA, 23228
McKesson Medical-Surgical delivers a comprehensive offering of medical-surgical supplies, medical equipment and healthcare technology-related services to the alternate site market, including physicians offices, surgery centers, long-term care facilities and home care businesses across the country.
Website: https://www.mckesson.com/
Helping You
Customer Service
US Customer Service
Telephone: 1-888-879-7639 or 1-847-367-3503
Email: customerservice@sysmex.com
Hours: Monday – Friday, 07:00 am to 07:00 pm CST
USA Accounts Receivable & Collections
Telephone: 1-888-879-7639
Email: collections@sysmex.com
Hours: Monday – Friday, 08:30 am - 05:00 pm CST
Canadian Customer Service
Telephone: 1-888-679-7639
Email: canadacustomerservice@sysmex.com
Hours: Monday – Friday, 08:30 am to 05:00 pm EST
Brazilian Customer Service
Telephone: 0800-892-3061
Email: atendimento@sysmex.com
Hours: Monday – Friday, 08:00 am to 05:00 pm (local time)
Brazilian Customer Service - exclusive for Distributors
Telephone: +55 41-3180-0821
Email: distribuidor@sysmex.com
Hours: Monday – Friday, 08:00 am to 05:00 pm (local time)
Chilean Customer Service
Telephone: 1 888-0020-1455
Email: ventaschile@sysmex.com
Hours: Monday – Friday, 08:00 am to 05:00 pm (local time)
Chilean Customer Service - exclusive for Distributors
Telephone: +55 41-3180-0821
Email: latamorders@sysmex.com
Hours: Monday – Friday, 08:00 am to 05:00 pm (local time)
Colombian Customer Service
Telephone: 01 800-518-9234 / 601-508-6878
Email: ventascol@sysmex.com
Hours: Monday – Friday, 08:00 am to 05:00 pm (local time)
Colombia Customer Service - exclusive for Distributors
Telephone: +55 41-3180-0821
Email: latamorders@sysmex.com
Hours: Monday – Friday, 08:00 am to 05:00 pm (local time)
Mexican Customer Service
Telephone: 01 800-888-4529
Email: ventasmexico@sysmex.com
Hours: Monday – Friday, 08:00 am to 05:00 pm (local time)
Mexican Customer Service - exclusive for Distributors
Telephone: +55 41-3180-0821
Email: latamorders@sysmex.com
Hours: Monday – Friday, 08:00 am to 5:00 pm (local time)
Helping Your Lab
Technical Assistance Center (TAC)
USA
Telephone: 1-888-879-7639
Create a Help Me ticket in the Customer Resource Center (CRC)
Hours: Available 24/7 (including holidays)
Canada
Telephone: 1-888-679-7639
Create a Help Me ticket in the Customer Resource Center (CRC)
Hours: Available 24/7 (including holidays)
Brazil
Telephone: 0800-892-3061
Email: tacbrazil@sysmex.com
Hours: Available 24/7 (including holidays)
Chile
Telephone: 1888-0020-1455 / 2 2938-2037
Email: tac-latam@sysmex.com
Hours: Available 24/7 (including holidays)
Colombia
Telephone: 01 800-518-9234 / 1-508-6878
Email: tac-latam@sysmex.com
Hours: Available 24/7 (including holidays)
México
Telephone: 01 800-880-4529 / 558-8880-8056
Email: tac-latam@sysmex.com
Hours: Available 24/7 (including holidays)
pocH-100i Technical Assistance Center (TAC)
USA
Telephone: 1-888-879-7639 or 1-847-367-3503
Hours: Monday – Friday, 07:00 am to 07:00 pm CST
Canada
Telephone: 1-888-679-7639
Hours: Monday – Friday, 07:00 am to 07:00 pm CST
XW Service Center (USA & Canada)
USA & Canada
Telephone:1-800-779-7639
Email: XWServicecenter@sysmex.com
Hours: Monday – Friday, 07:00 am – 07:00 pm CST (excluding holidays)
Other Helpful Resources
Sales Inquiries
USA
Telephone: 888-8SYSMEX or 1-888-879-7639
Canada
Telephone: 888-6SYSMEX or 888-679-7639
Brazil
Telephone: 0800-892-3061
General Inquiries
USA
Telephone: 888-8SYSMEX or 1-888-879-7639
Email: communications@sysmex.com
Canada
Telephone: 888-6SYSMEX or 888-679-7639
Email: communications@sysmex.com
Brazil and LATAM
Email: marketinglatinamerica@sysmex.com